Privacy Policy for DirectPoolTiles.com.au
Effective Date: October 02, 2024
This Privacy Policy describes how DirectPoolTiles.com.au (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (the “DirectPoolTiles.com.au“).
Information We Collect
We collect several different types of information for various purposes to improve your experience on our Website and to fulfill your orders.
- Information You Provide Directly: When you browse our Website, place an order, create an account, subscribe to our newsletter, or contact us, you may provide us with the following information:
- Contact information: Name, email address, phone number, billing address, and shipping address.
- Account information: Username and password (if you create an account).
- Order information: Product details, order quantity, and payment information.
- Communication information: Inquiries, feedback, or other information you send us through our contact form or email.
- Information Collected Automatically:
- Usage Data: We may collect information about how you use the Website, such as the pages you visit, the time you spend on each page, the searches you perform, and other browsing activity. This information is collected through cookies and similar tracking technologies.
- Device Information: We may collect information about your device, such as your IP address, browser type, operating system, and device model.
How We Use Your Information
We use the information we collect for the following purposes:
- To process your orders and fulfill your requests.
- To manage your account and provide customer service.
- To personalize your experience on the Website, such as remembering your preferences and browsing history.
- To improve the Website and our services.
- To send you marketing communications, such as promotional offers and newsletters (with your consent).
- To comply with legal and regulatory requirements.
Sharing Your Information
We may share your information with third-party service providers who help us operate the Website and fulfill your orders. These providers may access your information only to perform specific tasks on our behalf and are obligated to protect your information.
We will not sell, rent, or trade your personal information to any third party for their own marketing purposes without your consent.
We may disclose your information if required by law, to protect our rights, or to prevent fraud or other harmful activities.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.
Your Choices
You have several choices regarding your information:
- You can opt-out of receiving marketing communications from us by clicking the unsubscribe link in any email you receive from us.
- You can manage your cookie preferences on our Website.
- You can access, update, or delete your information by contacting us.
Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so we can delete it.
Cookies Policy
This section should provide detailed information about the types of cookies used on your website, their purposes, and how users can manage their cookie preferences.
Here’s an example of what you could include:
What are cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us improve your user experience and provide certain functionalities.
Types of cookies we use:
- Session cookies: These cookies are temporary and are deleted when you close your browser.
- Persistent cookies: These cookies remain on your device until you delete them or they expire.
Purposes of cookies:
- Essential cookies: These cookies are necessary for the website to function properly.
- Functionality cookies: These cookies allow us to remember your preferences and provide a personalized experience.
- Analytics cookies: These cookies help us track website usage and improve our services.
- Marketing cookies: These cookies may be used to deliver targeted advertising.
Managing your cookie preferences:
You can manage your cookie preferences through your browser settings. You can choose to accept all cookies, block all cookies, or accept certain types of cookies.
Please note that blocking all cookies may prevent the website from functioning properly.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: sales@directpooltiles.com.au
- By phone: +613 8692 7210
This Privacy Policy was created on October 02, 2024.
Additional Information for Australian Users
In accordance with the Australian Privacy Act 1988 (Cth), you have certain rights regarding your personal information. You can access, correct, or request the deletion of your personal information by contacting us as described above.
We are committed to complying with the Australian Privacy Principles. For more information on your privacy rights, please visit the website of the Office of the Australian Information Commissioner: https://www.oaic.gov.au/